Question:

Which data is necessary to analyze an issue with the DiVa download test?

Answer:

Please increase the DTL log level in the registry:

• Open the registry editor (search for regedit.exe in the Windows start menu)
• In the registry editor navigate to Computer\HKEY_CURRENT_USER\Software\Vector\vFlash\[vFlash version]
• Double-click on DTL LogSeverity and set the value to TRACE
• Close the registry editor

Then please run the DiVa download test and provide these data afterwards:

1. DiVa mini report:
   • Open the Test Report in DiVa.
   • Navigate to the download test.
   • Click on Report | Archive Mini Report | From Current Test Case.
   • Please also include the diagnostic specification and the Pack&Go file through the subsequent dialog.
     
     
     
     
2. The vFlashPack
3. The DiVa2vFlashAutomation log files
   • The log files are stored here: C:\Users\%USERNAME%\AppData\Local\Vector\CANoe.DiVa\[DiVa version]\
   • Please zip all the files which reside in this directory.
4. The vFlash log files
   • Please open vFlash and click on Help | Support Assistant
   • In the Support Assistant click on Save Report in the top left corner.